Policies and Notices

Marketing and Promotion Policies

Attendee consent to photos/videos

The Northern Lancaster County Chamber of Commerce may take photographs and record short segments of audio and video during events, workshops, marketing, and promotional activities. In consideration for your attendance at the event you grant the chamber the right to record, film, photograph, or capture your likeness and to use that likeness with your name and your company’s or organization’s name, for any future event publicity activity including without limitation any written materials such as brochures and e-mails, and postings to websites or social media, without any further approval from you and without any payment to you or your company or organization.

Recording Events

The Northern Lancaster County Chamber of Commerce does not permit any audio recording, video recording, screen recording, live streaming, or any other type of recording of any Chamber-created/hosted event, workshop, seminar, or training without permission from Chamber Staff in advance of the event. Invited press are excluded from this policy but may not broadcast an event in its entirety without prior consent.

Copyright

All event materials, including handouts, books, pamphlets, slides, illustrations, and other content, are the copyright of the creator of the content or the Northern Lancaster County Chamber of Commerce.

Convenience Fees for Credit Card Use

Operating as a non-profit (501c6), we have found it necessary to add a 3% convenience fee for all transactions using a credit card. Payments can be made by ACH, check, or cash without incurring a fee.

If paying by credit card, a convenience fee of 3% will be applied to cover the cost of accepting this payment.

Registration Cancellation Policy

If an attendee is registered for an event incurring a fee to participate, cancellations must be made a minimum of 48 hours in advance to be considered for a refund. Some events require additional notice. Please review individual event listings in the Chamber Event Calendar for exceptions to this policy.

If an event is missed due to unforeseen issues (illness, work interference, other emergencies) a refund will not be provided. For most events, the Chamber has paid for service, food, and accommodation for the attendee count 3-7 days in advance. Discounts are not given to the chamber for no-shows therefore refunds are at a loss to the Chamber.

Who is a Membership Representative?

As a member, your dues are based on your employee count. Therefore, all employees within that count are eligible to attend events and programming as a member even if they are not currently listed in your company profile.

Non-profits and volunteer-only organizations are permitted to register named officers of their board of directors to represent the organization with the understanding that they are at the event representing the organization.